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How a Good GM Thinks

A practical framework for restaurant owners who are acting as the GM.

The most important role in your restaurant

The general manager is the most important person in the building.

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  • They set the tone.

  • They decide what gets attention.

  • They build (or break) systems that determine whether the restaurant runs smoothly

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If you don’t have a GM, that responsibility still exists — it just lives on you.

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This framework shows you how a good GM thinks, prioritizes, and builds stability over time; built from over 20 years of real restaurant experience.

The Framework

5 Minutes a Day + 1 Weekly Project

Each week follows the same structure:

  • One focus at a time

  • Five short daily prompts that train you to notice what matters

  • One weekly project that turns that focus into a real system

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You’re not trying to fix everything.
You’re building clarity, then reinforcing it.

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Week by week, this creates:

  • Fewer decisions in your head

  • Clearer expectations for your team

  • Systems that actually get used

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If you hired a good GM, this is exactly how they’d start.

Who This Program is For

This framework is for restaurant owners and managers who:

  • Are in the building regularly

  • Feel like everything still runs through them

  • Are repeating themselves more than they should

  • Want fewer decisions on their plate

  • Are willing to work on one thing at a time

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You don’t need to have everything broken to start.
You just need to want it to run better.

Who It's Not For

This is not a fit if you’re:

  • Looking for a quick fix

  • Expecting someone else to “do it for you”

  • Not willing to change how you operate week to week

  • Hoping to skip the work and jump straight to results

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This only works if you actually use it.

Start Thinking Like a Good GM

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